Creekside Sawmill, LLC – Privacy Policy

Last updated: February 27, 2026

This Privacy Policy explains how Creekside Sawmill, LLC (“Creekside Sawmill,” “we,” “us,” or “our”) collects, uses, and protects the information you share with us online and offline.

1. Who we are

Creekside Sawmill, LLC is a sawmill and hardwood lumber business located in Auburn, AL. We provide sawmilling, kiln drying, lumber sales, and related woodworking services.

You can contact us at:

2. Information we collect

We may collect the following types of information:

  • Contact details, such as your name, email address, phone number, and mailing address.

  • Communication details, such as messages you send us through our website, email, phone, text message, Facebook, Instagram, Messenger, or other platforms.

  • Business/project information, such as details about your lumber or woodworking project, photos you share, and appointment preferences.

  • Website and advertising data, such as pages visited, actions taken on our website, and interactions with our ads (through cookies or similar technologies).

3. How we collect information

We collect information when you:

  • Fill out a contact form on our website.

  • Call, text, or email us.

  • Send us a message through Facebook, Instagram, Messenger, or other social media.

  • Visit our website, where we or our service providers may use cookies or similar tools.

  • Interact with our ads on Facebook, Instagram, or other platforms.

4. How we use your information

We use your information to:

  • Respond to your questions and messages.

  • Provide quotes and estimates.

  • Schedule and manage appointments and visits to our physical location.

  • Prepare and complete orders and services you request.

  • Improve our website, services, and customer experience.

  • Run and improve our advertising and marketing, including showing relevant ads to people who may be interested in Creekside Sawmill.

5. Advertising and social media

We may use Facebook, Instagram, and other advertising tools to help us reach people who may be interested in our products and services. These tools may use cookies or similar technologies to:

  • Measure how people interact with our website and ads.

  • Show our ads to people who have visited our website or engaged with our content.

  • Help us understand which ads are most effective.

You can manage your ad preferences directly within Facebook, Instagram, and other platforms you use.

6. How we share your information

We do not sell your personal information.

We may share your information with:

  • Service providers who help us run our business (for example, website hosting, email services, scheduling tools, or marketing tools).

  • Technology platforms such as Meta (Facebook and Instagram) when we use their tools for advertising and analytics.

  • Professional advisors (such as accountants or legal advisors) when necessary.

  • Law enforcement or other authorities if we are required to do so by law or to protect our rights or the rights of others.

These third parties are only allowed to use your information as needed to provide their services to us.

7. Data security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can:

  • Ask us what personal information we have about you.

  • Request that we update or correct your information.

  • Request that we delete information we are not required to keep by law or for legitimate business purposes.

  • Opt out of marketing emails or messages by following any unsubscribe instructions or by contacting us directly.

To make a request, please contact us at 334-524-3492 or fred@creeksidesawmill.com.

9. Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website or services after any changes means you accept the updated policy.